6 thoughts on “Microsoft tech support call”

  1. Likely the tech support person is in India. India wants to be the tech support center of the world, and is working very hard at it. However, from what I’ve seen on TV, the tech support people at one company are trained to speak in American accents to receive American calls. Sounded pretty darn believable … unlike this guy. He sounds like my university computer science professor.

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  2. Mick, that would probably be a Wing.dat.
    A former company I worked for had help desks in Mumbai and Hyderabad and I got to be friends with several of them. When they were on the phone, they were Brad, Angelina, Matt, or whatever star of the day was at the time. Crispy, I saw the same show and it was very interesting to watch the change from “Alo, howareyoudoing” to “Hidy, I hear you’re havin’ some troubles” since they would actually pick up the dialect and idioms of the American region they were supporting.

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  3. Dam I am so glad I know how to fix my own freakin’ computer!! I would really hate to have to deal with that sorry excuse for tech support.

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  4. The company that I work for has sent over 1000 jobs to Mumbai in the last 6 months. 1000 Canadians outta work because of that. Don’t really think that I want to talk to those guys, just coz.

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