Technical Difficulties…

Need helpI’ve has two people contact me that have received the following error when they go to :

    Warning: Class __PHP_Incomplete_Class has no unserializer in /home/content/p3pnexwpnas05_data02/01/2463101/html/wp-content/object-cache.php on line 520

I’m not a coder so I’m not sure what’s going on here. I tried Googling it but that didn’t help.

Anyone have any ideas?


13 thoughts on “Technical Difficulties…

  1. Maybe it is not your webpage, but their computers. I had that problem once (not on your page), and it almost ate my computer. I took it to a tech guy who got it untangled before it finished off my computer for good.

  2. There is a missing function in one of your PHP files. This is probably related to one plugin or framework.
    You could check that file and see what it is related to, but by the name it seems like it is only a cache problem (cache is using for faster access, should not be required).
    The missing function is the one that gets data from disk into useful information.

  3. As it’s an intermittent problem then it is going to be harder to get a proper fix. You may not see it again or it may be happening often to visitors. However, if most people simply refresh the page a few times and it works then they won’t bother letting you know.

    It looks like it might be an issue with your caching plug-in. You will need to clear your cache, although that may only provide a temporary fix. Do you have a managed WordPress account? If so I would contact support, report the error, and they might be able to make some changes to the settings on their server.

  4. It’s specifically referencing line 520 of this file – /home/content/p3pnexwpnas05_data02/01/2463101/html/wp-content/object-cache.php
    Have you looked at line 520 to see what it’s looking for?

  5. I could tell you what’s wrong, but it would take a 4-year degree to understand my explanation. In layman’s terms, there is a structure of data being passed around and the receiving end does not know how to decode it, as it doesn’t seem to have the object “map” showing all the location of its fields. Could be a missing file of some sort that should contain that mapping that it is looking for. It’s too generic of an error to be fixed from a distance.

  6. You might want to check your Word Press version. I did some quick searching and there are defects related to this.

    In general, it is a good idea to keep your WP server updated. WP is a constantly attacked since it well known to exploitable, especially when hosts don’t keep it updated.

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